The Basics

cmd=email

Parameters
Requires ixBug, sFrom, sTo, and sEvent.  Optionally takes sSubject, sCC, sBCC, and ixBugEventAttachment. See parameters for details.  Any optional fields not specified will remain blank.
Example
https://kakapo.fogbugz.com/api.asp?cmd=email&ixBug=1082&sFrom=customer-service%40kakapo.com&sTo=customer%40example.com&sSubject=Thank%20you%20for%20your%20feedback!&sEvent=Hi%20Dana.%20%20%0A%0AThanks%20for%20the%20thoughtful%20feedback.%20%0A%0AI%27m%20passing%20your%20comments%20on%20to%20the%20development%20lead%20for%20consideration%20for%20future%20releases.%20%0A%0AAll%20the%20best%2C%20%0A%0ANancy%0AKakapo%0A&token=04t6193822pekbba09nt74ninuihk2
Returns
Case number of the affected case.
cmd=reply

Parameters
Requires ixBug, sFrom, sTo, and sEvent.  Optionally takes sSubject, sCC, sBCC, and ixBugEventAttachment. See parameters for details.  Any optional fields not specified will remain blank.
Example
https://kakapo.fogbugz.com/api.asp?cmd=reply&ixBug=1083&sFrom=customer-service%40kakapo.com&sTo=customer%40example.com&sSubject=Thank%20you%20for%20your%20feedback!&sEvent=Hi%20Dana.%20%20%0A%0AThanks%20for%20the%20thoughtful%20feedback.%20%0A%0AI%27m%20passing%20your%20comments%20on%20to%20the%20development%20lead%20for%20consideration%20for%20future%20releases.%20%0A%0AAll%20the%20best%2C%20%0A%0ANancy%0AKakapo%0A&token=04t6193822pekbba09nt74ninuihk2
Returns
Case number of the affected case.
cmd=forward

Parameters
Requires ixBug, sFrom, sTo, and sEvent.  Optionally takes sSubject, sCC, sBCC, and ixBugEventAttachment. See parameters for details.  Any optional fields not specified will remain blank.
Example
https://kakapo.fogbugz.com/api.asp?cmd=forward&ixBug=700&sFrom=cases%40kakapo.com&sTo=raj%40example.com&sSubject=Enterprise%20Contract&sEvent=Hi%20Raj%2C%20%0A%0AHere%20are%20the%20document%20you%20asked%20for.%20%20Look%20forward%20to%20hearing%20from%20you.%20%0A%0AAll%20the%20best%2C%20%0A%0ANancy%20%0AKakapo&token=04t6193822pekbba09nt74ninuihk2
Returns
Case number of the affected case.

Send Email (cmd=email)

URL
https://kakapo.fogbugz.com/api.asp?cmd=email&ixBug=1082&sFrom=customer-service%40kakapo.com&sTo=customer%40example.com&sSubject=Thank%20you%20for%20your%20feedback!&sEvent=Hi%20Dana.%20%20%0A%0AThanks%20for%20the%20thoughtful%20feedback.%20%0A%0AI%27m%20passing%20your%20comments%20on%20to%20the%20development%20lead%20for%20consideration%20for%20future%20releases.%20%0A%0AAll%20the%20best%2C%20%0A%0ANancy%0AKakapo%0A&token=04t6193822pekbba09nt74ninuihk2
fogbugz.py
resp = fb.email(
    ixBug=1082,
    sCustomerEmail="customer@example.com",
    sSubject="Thank you for your feedback!",
    sTo="customer-service@kakapo.com",
    sFrom="cases@kakapo.fogbugz.com",
    sEvent="Hi Dana, \n\nThanks for the thoughtful feedback. I'm passing your comments on to the development lead for consideration for future releases. \n\nAll the best, \n\nNancy \n\nKakapo")

Successful Response

XML
<response>
  <case ixBug="1082" operations="edit,assign,resolve,email,remind"/>
</response>

Reply to Email (cmd=reply)

URL
https://kakapo.fogbugz.com/api.asp?cmd=reply&ixBug=1083&sFrom=customer-service%40kakapo.com&sTo=customer%40example.com&sSubject=Thank%20you%20for%20your%20feedback!&sEvent=Hi%20Dana.%20%20%0A%0AThanks%20for%20the%20thoughtful%20feedback.%20%0A%0AI%27m%20passing%20your%20comments%20on%20to%20the%20development%20lead%20for%20consideration%20for%20future%20releases.%20%0A%0AAll%20the%20best%2C%20%0A%0ANancy%0AKakapo%0A&token=04t6193822pekbba09nt74ninuihk2
fogbugz.py
resp = fb.reply(
    ixBug=1083,
    sCustomerEmail="customer@example.com",
    sSubject="Thank you for your feedback!",
    sTo="customer-service@kakapo.com",
    sFrom="cases@kakapo.fogbugz.com",
    sEvent="Hi Dana, \n\nThanks for the thoughtful feedback. I'm passing your comments on to the development lead for consideration for future releases. \n\nAll the best, \n\nNancy \n\nKakapo")

Successful Response

XML
<response>
  <case ixBug="1083" operations="edit,assign,resolve,email,remind"/>
</response>

Forward an Email (cmd=forward)

URL
https://kakapo.fogbugz.com/api.asp?cmd=forward&ixBug=700&sFrom=cases%40kakapo.com&sTo=raj%40example.com&sSubject=Enterprise%20Contract&sEvent=Hi%20Raj%2C%20%0A%0AHere%20are%20the%20document%20you%20asked%20for.%20%20Look%20forward%20to%20hearing%20from%20you.%20%0A%0AAll%20the%20best%2C%20%0A%0ANancy%20%0AKakapo&token=04t6193822pekbba09nt74ninuihk2
fogbugz.py
resp = fb.forward(
    ixBug=1084,
    sCustomerEmail="raj@example.com",
    sSubject="Enterprise Contract",
    sTo="raj@example.com",
    sFrom="cases@kakapo.fogbugz.com",
    sEvent="Hi Raj, \n Here are the document you asked for.  Look forward to hearing from you. \nAll the best, \nNancy \nKakapo")

Successful Response

XML
<response>
  <case ixBug="1084" operations="edit,assign,resolve,email,remind"/>
</response>