General Bug Fixes:

  • When sending an email, the correspondent for the case is now set to the first “To” recipient
  • Display meaningful error messages when uploaded attachments are too large

Beta Changes:

  • The “Working On” menu is now available
  • Performance improvements
  • Support for searching by custom fields
  • Display a notification if a case has changed as you navigate to the edit page
  • Large case hierarchies will now be indexed properly
  • No longer prompt the user if they have been logged out, just show the login page
  • Users can no longer take an inappropriate editing action on a case