Using FogBugz On Demand? We've recently rolled out a new sidebar as part of taking FogBugz forward. Please see this article for details on what's new, what's changed, and where you can find all your favorite things.

FogBugz notifies you when:

  • a case is assigned to you
  • a case assigned to you is edited by someone else
  • a case is modified that you are subscribed to (and not assigned to)
  • someone else explicitly notifies you on a case using “Notify More Users” field

You will see a notification in FogBugz and via email. Your email notification preferences can be set by navigating to your user options – read more about configuring your email preferences.

FogBugz does not notify you on actions you perform. Note that this “no self-notification” also applies if you don’t directly edit the case in FogBugz, but instead send an email into FogBugz. If the From: address on an incoming email matches the user who has the case assigned to him/her, that user does not get notified.

To learn more about subscribing to cases, check out this article.

If you’re not receiving email notifications, you can find a troubleshooting guide here.