Using FogBugz On Demand? We've recently rolled out a new sidebar as part of taking FogBugz forward. Please see this article for details on what's new, what's changed, and where you can find all your favorite things.

What is the Free Two-User Tier?

The FogBugz two-user tier allows teams of one or two people to use a complete, full-featured version of FogBugz, professionally hosted at our data center, at absolutely no cost. We won’t charge your credit card, there’s no advertising, and there’s no catch. If you love FogBugz, tell your friends about it. If you make it big and your startup grows, you can hire more people and switch to the paid version. If you graduate from school and get a job somewhere, you can convince your new company to start using FogBugz.

How do I switch to the Free Two-User Tier?

All accounts start in free trial mode, which has an unlimited number of users, to let you and your colleagues roam around and get a feel for the product. When the free trial ends, we need to know what tier you’re going to be on going forward.  As a simple validation procedure, we require a credit card on file for all accounts after the trial period.

You can get onto the free tier via the following steps:

  • Log into your account
  • Go to Admin menu (gear icon) > Your On Demand Account
  • Use the Upgrade button for the free 2-user tier.

If you plan to use FogBugz and Kiln, you’ll need to upgrade each product.

Again, you will be asked for a credit card but we will not charge your card as long as you are on the free tier. Only you or another FogBugz admin can move you to a paid tier by adding users or features, so there’s no way to get charged accidentally. (Even if we did, we don’t want your money if you’re not amazingly happy, so any charge is eligible for a refund.)