Using FogBugz On Demand? We've recently rolled out a new sidebar as part of taking FogBugz forward. Please see this article for details on what's new, what's changed, and where you can find all your favorite things.

What is FogBugz On Site?

FogBugz On Site is the name of a new, self-hosted version of FogBugz.

Is there a self-hosted version of FogBugz with all of the latest features?

Yes, this is known as FogBugz On Site.

What if I have an existing FYS license and maintenance contract?

If you have an existing FogBugz for Your Server Site License or individual licenses, with an up-to-date Maintenance contract, then we’ll apply your outstanding payment towards the new On Site license.

Does FogBugz On Site support plugins?

No, just like the current cloud-hosted version of FogBugz On Demand, it doesn’t have plugins.

Does FogBugz On Site Support Kiln?

No, FogBugz On Site does not integrate with existing Kiln products.

What are the recommended specs for FogBugz On Site?

View the FogBugz On Site System Requirements.

Why is FogBugz On Site a separate product from FogBugz for Your Server?

FogBugz for Your Server was created some time ago and works like a traditional piece of software with a database that powers a website. To deliver the speed and functionality requirements of a modern, single-page web app, we couldn’t just upgrade what we had. We had to create a new product which leverages modern development techniques.

Will FogBugz On Site get automatic updates like On Demand?

No, given that On Site will run on your own servers, updates aren’t automatically applied. They will be carried out around every 6 months in agreement with you, and can be applied using our self installer at the time that is most convenient to you.

Is Maintenance included for On Site?

Yes, maintenance is included and covers the initial installation, as well as on-going upgrades and unlimited phone and email support.

Does On Site work on air-gapped servers?

Yes, however, we require a remote connection using standard remote desktop connection software for the initial installation and during any upgrades.

What’s the migration path from For Your Server to On Site?

Details can be found here.

Can I evaluate FogBugz On Site before purchasing?

Yes. You can begin a trial of our On Demand product to understand the functionality provided by On Site. If you have other requirements, then get in touch and we can help you.

Does FogBugz On Site support external user authentication?

Yes, On Site supports external user authentication via SAML.

How is FogBugz On Site licensed?

FogBugz On Site is licensed under a subscription model. Seats are purchased for a one-year period which includes full support and access to all updates via regular upgrades.

We are a large company (500+ users). Do you have licensing options for us?

Yes, get in touch and we can discuss your needs.

Does the license include access to the source code?

No, licenses cover the use of the software only. Modification and redistribution are not permitted.